Product tour
One place for every customer conversation.
Chatdrift brings your AI agents, your team's inbox, your embeddable widget, and your automation into a single, calm workspace.
AI agents
Trained on your docs and past conversations — hands off cleanly when a human is needed.
Shared inbox
One queue for every conversation, AI or human, so nothing gets duplicated or dropped.
Widget
An embeddable widget for your site, wired straight into your agent and inbox.
Workflows
Automated routing and tagging so conversations land in the right place on their own.
Forms
Structured intake that lands in the same inbox your team already works from.
Help docs
One knowledge base that powers your docs site and your AI agent's answers.
Integrations
Meet customers on WhatsApp, Instagram, Messenger, Discord, and more.
Feature 01
AI agents that actually know your product
Train an AI agent on your help docs, policies, and past conversations, then let it handle the questions that come in every day. When a conversation needs a human touch, your agent hands it off cleanly with full context attached — no customer repeating themselves, no teammate starting cold.
- Custom instructions that shape tone and scope per agent
- Automatic hand-off to your team when a question needs a person
- Answers grounded in the knowledge you've actually given it
Feature 03
An embeddable widget for your site
Drop the Chatdrift widget into your website and start answering visitors where they already are. It's styled to match your brand, connects straight to your AI agent, and hands off to your team the moment a conversation calls for it.
- Embeds with a lightweight script — no rebuild required
- Customizable to match your brand's look
- Same shared inbox on the back end, no separate tool to manage
Feature 04
Workflows and automation
Set up automation around the conversations you already have — routing, tagging, and repeatable actions that keep your inbox organized without someone manually sorting it every morning. Automation handles the repetitive work so your team can spend its time on the conversations that need a person.
- Automated routing and tagging rules
- Repeatable workflows triggered by conversation events
- Less manual triage for your team
Runs automatically on every conversation that matches — no manual sorting required.
Feature 05
Forms that feed straight into your inbox
Collect structured information from customers — a support request, an order issue, a pre-sales question — through forms that plug directly into the same inbox your team already works from. No separate spreadsheet to reconcile later.
- Structured submissions, not just free-text messages
- Submissions land alongside your conversations
- Built for support intake, not generic form-building
Feature 06
Help docs your AI agent can actually use
Write and organize your help documentation directly in Chatdrift, and it becomes the knowledge your AI agent draws answers from. Update an article once, and both your customers browsing your docs and your AI agent answering questions stay in sync.
- One knowledge base for your docs site and your AI agent
- Organized articles your customers can browse directly
- Keeps agent answers current as you edit
Feature 07
Integrations that meet customers where they are
Connect Chatdrift to the channels and tools your customers and team already use, so conversations don't have to start over in a different app.
Every channel above lands in the same shared inbox — no separate tool to check.
See it in your workspace
Bring your conversations into one place.
Start free and connect your first AI agent, or explore pricing to find the plan that fits your team.